Thank you for shopping at https://panarayurveda.com/

If, for any reason, you are not completely satisfied with a purchase, we invite you to review our Policy.

The following terms are applicable to any products that you purchased from us.

INTERPRETATION AND DEFINITIONS

Interpretation

The words whose initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in the singular or plural.

Definitions

For the purposes of this Return and Exchange Policy:

Goods refer to the items offered for sale on the Service.

Orders mean a request by you to purchase Goods from Us.

Service refers to the Website.

Website refers to My Site, accessible from https://panarayurveda.com/

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

GENERAL RETURN POLICY

We want you to be happy with your purchase. If you are not completely satisfied, you can return the product to us and we will either repair/replace it, or credit your account. You are eligible for a REFUND or EXCHANGE, which are subject to the following terms:

Products that are bought from the Physical Stores can’t be returned. All Items are eligible for return and would be processed if conditions are met.

You are always required to ship back the items by following the shipping instructions:

If applicable, we will send you a shipping label once the return request has been approved. In case you need to ship the products using any carrier, please use the following shipping address: Office No. 316, 3rd Floor, Angle Arcade, Opp. National Handloom, Viratnagar Road, Nikol, Ahmedabad-382350, Gujarat. Please make sure to include the return slip in the package.

REFUND POLICY

In order to be eligible for a refund, you have to return the goods within 7 days of your purchase. If the product is damaged in any way, or you have initiated the return after 7 days have passed, you will not be eligible for a refund.

  • The product must be returned in its original packaging
  • The product wasn’t used or damaged
  • Product must include original tags (if applicable)
  • The product must have the receipt or proof of purchase
  • The product wasn’t used or damaged
  • The product must include original tags (if applicable)
  • The product must have the receipt or proof of purchase

Aside from these conditions, there are items that can be returned but are not refundable as stated in the following:

At PANAR AYURVEDA (OPC) PRIVATE LIMITED, we value customer satisfaction and aim to offer a smooth shopping experience. Please review our cancellation policy below to understand how cancellations are handled.

Cancellation Policy

Order Cancellation by Customer

  • Timeframe: You can cancel your order within 12 hours of placing it, provided it has not already been processed or shipped.
  • How to Cancel: To cancel your order, please contact us immediately at:
    • Email: support@panarayurveda.com
    • Phone: +91 96629 83493
    • Include your order number and reason for cancellation.
  • Refund Process: If your cancellation is eligible, a full refund will be issued to your original method of payment within 7–10 business days.

Note: Orders that have already been processed or shipped cannot be cancelled. In such cases, you may refer to our Return Policy for further action.

Order Cancellation by PANAR AYURVEDA

We reserve the right to cancel orders under certain circumstances, including but not limited to:

  • Unavailability of the product
  • Errors in product or pricing information
  • Payment issues
  • Suspected fraudulent transactions

If we cancel your order, we will notify you via email or phone, and a full refund will be issued promptly.

Prepaid Orders

For prepaid orders cancelled within the eligible time window, the refund will be processed automatically. No cancellation charges will be applied.

EXCHANGE POLICY

The product can be exchanged for a different size or color variation, provided that such variation is available. Customers are allowed to exchange items within 4 days. Exchanges exceeding 4 days will not be processed.

In order to be eligible for exchanges, make sure that the following conditions are met:

  • The product must be returned in its original packaging
  • The product wasn’t used or damaged
  • The product must include original tags (if applicable)
  • The product must have the receipt or proof of purchase

You are required to ship back the product for the item to be inspected and replaced.

Your exchanged product will be processed once items are received and conditions confirmed.

You are given the right to exchange the item once. Provided that all conditions in the Exchange Policy are met.

If you select an item with a higher value compared to the item you’re exchanging, we will ask you to pay the price difference. If the value is lower, we will credit you with the difference..

HOW TO INITIATE A RETURN

If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:

Email Address: support@panarayurveda.com

You will be updated for their Return Status through their EMAIL and PHONE, provided that all contact information is recorded to us.

Contact Us

If you need assistance with cancelling an order or have any questions, please contact us at:

PANAR AYURVEDA (OPC) PRIVATE LIMITED
Email: support@panarayurveda.com
Phone: +91 96629 83493
Address: Office No. 316, 3rd Floor, Angle Arcade, Opp. National Handloom, Viratnagar Road, Nikol, Ahmedabad-382350, Gujarat